Privacy Policy

As of March 2025

1 Identity and contact details of the data controller

2 General information on data processing

3 Rights of the data subject

4 Provision of website and creation of logfiles

5 Use of cookies

6 Contact via email

7 Contact form

8 Use of company presences in social networks

9 Hosting

10 Content Delivery Networks

11 Usage of Plugins

 

1 Identity and contact details of the data controller

The data controller responsible in accordance with the purposes of the General Data Protection Regulation (GDPR) of the European Union and other data protection regulations is:

APT Advanced Polymer Tubing GmbH
Bonner Str. 203
Segro-Park Düsseldorf-Süd
Section 203 G
40589 Düsseldorf-Benrath
Germany

Phone: +49 211 819 744-0
info.apt@masterflexgroup.com
www.aptubing.com

2 General information on data processing

2.1 Scope of processing personal data

We process personal data of our users only insofar as this is necessary to provide a functioning website with our content and services. The regular processing of personal data only takes place with the consent of the user. Exceptions include cases where prior consent technically cannot be obtained and where the processing of the data is permitted by law.

2.2 Legal basis for data processing

Art. 6 (1) (a) GDPR serves as the legal basis to obtain the consent of the data subject for the processing of their data.
As for the processing of personal data required for the performance of a contract of which the data subject is party, Art. 6 (1) (b) GDPR serves as the legal basis. This also applies to processing operations required to carry out pre-contractual activities.
When it is necessary to process personal data in order to fulfil a legal obligation to which our company is subject, Art. 6 (1) (c) GDPR serves as the legal basis.
If vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) (d) GDPR serves as the legal basis.
If the processing of data is necessary to safeguard the legitimate interests of our company or that of a third party, and the fundamental rights and freedoms of the data subject do not outweigh the interest of the former, Art. 6 (1) (f) GDPR will serve as the legal basis for the processing of data.

2.3 Data removal and duration of storage

The personal data of the data subject will be erased or restricted as soon as the purpose of its storage has been accomplished. Additional storage may occur if it was provided for by the European or national legislator within the EU regulations, law, or other relevant regulations to which the data controller is subject. Restriction or erasure of the data also takes place when the storage period stipulated by the aforementioned standards expires, unless there is a need to prolong the storage of the data for the purpose of concluding or fulfilling the respective contract.

3 Rights of the data subject

When your personal data is processed, you are subsequently a data subject in the sense of the GDPR and have the following rights:

3.1 Right to information

You can request information in accordance with Art. 15 GDPR about your personal data that we process.

3.2 Right to objection

You have a right to object on specific grounds (see under point 4.8).

3.3 Right to rectification

If the information concerning you is not (or is no longer) accurate, you may request a correction in accordance with Art. 16 of the GDPR. If your data is incomplete, you can request that it be completed.

3.4 Right to deletion

You may request the deletion of your personal data in accordance with Art. 17 GDPR.

3.5 Right to restriction of processing

You have the right under Art. 18 GDPR to request restriction of the processing of your personal data.

3.6 Right to complain to a supervisory authority

If you believe that the processing of your personal data violates data protection law, you have the right to lodge a complaint with a data protection supervisory authority of your choice in accordance with Art. 77 (1) GDPR. This includes the data protection supervisory authority responsible for the controller: https://www.ldi.nrw.de/kontakt/ihre-beschwerde.

3.7 Right to data portability

In case the requirements of Art. 20 (1) GDPR are met, you have the right to be handed over data, which we process automatically based on your consent or in fulfilment of a contract, to yourself or to third parties. The collection of data for the provision of the website and the storage of log files are mandatory for the operation of the website. They are therefore not based on consent according to Art. 6 (1) (1) (a) GDPR or on a contract according to Art. 6 (1) (1) (b) GDPR but are justified according to Art. 6 (1) (1) (f) GDPR. The requirements of Art. 20 (1) GDPR are therefore not fulfilled.

3.8 Right of objection pursuant to Art. 21 (1) GDPR

You have the right to object at any time to the processing of your personal data based on Art. 6 (1) (f) GDPR on grounds relating to your specific situation. The controller shall then no longer process the personal data unless it can demonstrate compelling legitimate grounds for the processing which override the interests and rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims. The collection of data for the provision of the website and the storage of log files are mandatory for the operation of the website.

4 Provision of website and creation of logfiles

4.1 Description and scope of data processing

Each time our website is accessed, our system automatically collects data and relevant information from the computer system of the calling device. The following data is collected:

  • Browser type and version used
  • User´s operating system
  • User´s internet service provider
  • IP address of the user
  • Date and time of access
  • Websites from which the user´s system accessed our website
  • Websites accessed by the user´s system through our website

This data is stored in the logfiles of our system. This data is not stored together with other personal data of the user.

4.2 Purpose of data processing

The temporary storage of the IP address by the system is necessary for the delivery of the website to the computer of the user. For this purpose, the user’s IP address must be kept for the duration of the session.
The storage in logfiles is done to ensure the functionality of the website. The data is also used to optimize the website and to ensure the security of our IT systems. An analysis of the data for marketing purposes does not take place.

4.3 Legal basis for data processing

The legal basis for the temporary storage of data and logfiles is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the purposes of data processing mentioned under 4.2.

4.4 Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The session is complete when the collection of data for the provision of the website is accomplished.
If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is not possible.

4.5 Objection and removal

The collection of data for the provision of the website as well as the storage of data in log files are essential for the operation of the website. The user can object to this. Whether the objection is successful will be determined after evaluating interests. To do so, send an informal email to info.apt@masterflexgroup.com.

5 Use of cookies

5.1 Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the internet browser or the internet browser on the user’s computer system. If a user calls up a website, a cookie can be stored on the user’s operating system. These cookies contain a string of characters that allows the browser to be uniquely identified when the website is reopened.
We use cookies to make our website more user-friendly. Some elements of our website require the calling browser to be identified even after a page break. The following data is stored and transmitted in the cookies:

  • Log-in-information
  • Cookie setting
  • Search queries
  • Further information that is required for the provision of the website

The user data collected in this manner is pseudonymised by technical measures. It is therefore not possible to assign the data to the user accessing the site. The data is not stored together with other personal data of the users.
We also use cookies on our website, which enable us to analyse the browsing behaviour of our users. As a result, the following data will be transmitted:

  • User behaviour on our website
  • Further information used for marketing purposes

You can find more information about our use of analytics cookies in our privacy policy under the chapter “Usage of Plugins”.

5.2 Purpose of data processing

The purpose of using technical cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. These require that the browser is recognized even after a page change.
The user data collected by technical cookies are not used to create user profiles.
The analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and thus can constantly optimize our offer.

5.3 Legal basis for data processing

The legal basis for the storage of analytics cookies in the user’s terminal equipment is the user’s consent pursuant to Section 25 (1) TDDDG. The legal basis for the processing of personal data using analysis cookies is Art. 6 (1) (a) GDPR. The legal basis for the storage of strictly necessary cookies in the user’s terminal equipment is Section 25 (2) No. 2 TDDDG. The legal basis for the processing of personal data using technically necessary cookies is Art. 6 (1) (f) GDPR.

5.4 Duration of storage and possibility of objection and removal

Cookies are stored on the user’s device and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that not all functions of the website can be used to their full extent.
If you use the Safari browser version 12.1 or higher, cookies will be automatically deleted after seven days. This also applies to opt-out cookies, which are used to prevent the use of tracking mechanisms.

6 Contact via email

6.1 Description and scope of data processing

You can contact us via the email address provided on our website. In this case the personal data of the user transmitted with the email will be stored.
The data will be used exclusively for the processing of the conversation.

6.2 Purpose of data processing

If you contact us via email, this also constitutes the necessary legitimate interest in the processing of the data.

6.3 Legal basis for data processing

The legal basis for the processing of data transmitted while sending an email is Art. 6 (1) (f) GDPR. If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR.

6.4 Duration of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation ends when it can be concluded from the circumstances that the matter in question has been conclusively resolved.

6.5 Objection and removal

If the user contacts us by email via info.apt@masterflexgroup.com, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

7 Contact form

7.1 Description and scope of data processing

A Contact form is available on our website, which can be used for electronic contact. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored.
When sending the message, the following data will also be stored:

  • Email address
  • Last name
  • First name
  • Company (optional)
  • Address (optional)
  • Telephone / mobile phone number (optional)
  • IP address of the user´s device
  • Date and time of contact

7.2 Purpose of data processing

The processing of the personal data from the input mask serves us exclusively for the purpose of establishing contact. If you contact us by email, this also constitutes our necessary legitimate interest in the processing of the data.
The other personal data processed during the sending process serve to prevent misuse of the Contact form and to ensure the security of our information technology systems.

7.3 Legal basis for data processing

The legal basis for the processing of the data transmitted is to conclude a contract that takes place at the request of the user, Art. 6 (1) (b) GDPR. The legal basis for the processing of data transmitted while sending an email is Art. 6 (1) (f) GDPR.

7.4 Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the Contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation ends when it can be inferred from the circumstances that the facts in question have been conclusively clarified.

7.5 Objection and removal

If the user contacts us by email at info.apt@masterflexgroup.com, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. All personal data stored during the contact will be deleted in this case.

8 Use of company presences in social networks

We use the possibility of company appearances on social and job-oriented networks for communication and information exchange with (potential) customers, interested parties and applicants. In this context, the publications on the corporate presence may contain the following content:

  • Information about products
  • Information about services
  • Sweepstakes
  • Advertisement
  • Customer contact
  • Applications
  • Active Sourcing

We maintain a company presence on the following social / profession-oriented networks:

  • LinkedIn: LinkedIn, Unlimited Company Wilton Place, Dublin 2, Ireland

The legal basis for processing the data that we collect in connection with the use of our company websites is Art. 6 (1) (f) GDPR. If the contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR. You can object to the processing of your personal data that we collect in the context of the use of our company websites at any time and assert your data subject rights mentioned under 4. of this privacy policy. To do so, send us an informal email to info.apt@masterflexgroup.com.

If you carry out an action on one of our company websites (e.g. comments, posts, likes, etc.), it is possible that you will make personal data (e.g. clear name or photo of your user profile) public. However, since we generally or to a large extent have no influence on the processing of your personal data by the companies co-responsible for the corporate presence, we cannot make any binding statements about the purpose and scope of the processing of your data. You can find more information on objection and removal options vis-à-vis the providers of the social networks here:

9 Hosting

The website is hosted on servers of a service provider commissioned by us. Our service provider: united-domains AG, Gautinger Straße 10, 82319 Starnberg, Germany. The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The stored information is:

  • Browser type and version
  • Used operating system
  • Referrer URL
  • Hostname of the accessing computer
  • Time and date of the server request
  • IP address of the user´s device

This data will not be merged with other data sources. The data is collected based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website for this the server log files must be recorded. The server of the website is geographically located in Germany.

10 Content Delivery Networks

On our website we use certain plug-ins via external service providers in the form of content delivery networks. When you visit our website you will be connected to the servers of the provider we use to retrieve content and store it in the cache of the user´s browser. As a result, personal data may be stored and analysed in server log files, especially device and browser information (in particular the IP address and operating system). We use the Content Delivery Network KeyCDN of the provider proinity LLC, Faerberstrasse 9, CH-8832 Wollerau, Switzerland.

10.1 Purpose of data processing

The use of KeyCDN’s features serves to deliver and accelerate online applications and content.

10.2 Legal basis for data processing

The data is collected based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website and the server log files are therefore recorded.

10.3 Duration of storage

Your personal information will be retained for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law.

10.4 Objection and removal

Information about objection and removal options regarding KeyCDN can be found at: https://www.keycdn.com/privacy

11 Usage of Plugins

With the use of plugins, some of your personal data is sent to the USA or other third countries outside the EU. To ensure appropriate guarantees for the protection of the transfer and processing of personal data outside the EU, the data transfer to and data processing by our plugin operators is based on appropriate safeguards pursuant to Art. 46 et seq. GDPR, in particular by concluding so-called standard data protection clauses according to Art. 46 (2) (c) GDPR.
We use plugins for various purposes. The plugins used are listed below:

11.1 Use of Inxmail

11.1.1 Scope of processing of personal data

We use functionalities of the newsletter tool Inxmail Professional of Inxmail GmbH, Wentzigerstraße 17, 79106, Freiburg, Germany (hereinafter referred to as: Inxmail). Inxmail is a software for personalized newsletters and automated email campaigns. By means of so-called web beacons or tracking pixels, interactions with the newsletters can be measured. Cookies are stored by Inxmail on your end device. In particular, the following personal data is processed by Inxmail:

  • Name
  • First name
  • email address
  • Meta and communication data
  • Device information
  • IP address
  • Usage data
  • Interests
  • Access times

For more information on the processing of data by Inxmail, please click here: https://www.inxmail.de/datenschutz

11.1.2 Purpose of data processing

We use Inxmail Professional to register interested parties for newsletters and to analyze and evaluate newsletter campaigns.

11.1.3 Legal basis for the processing of personal data

The legal basis for the processing of users’ personal data is generally the user’s consent in accordance with Art. 6 (1) (a) GDPR.

11.1.4 Duration of storage

Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g., for tax and accounting purposes.
Likewise, this data can be deleted at the request of the operator at Inxmail. The storage of cookies is not within the scope of Inxmail.

11.1.5 Revocation possibility

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out based on the consent until the revocation.

You can find further information on the options for objection and removal vis-à-vis Inxmail at: https://www.inxmail.de/datenschutz.

11.2 Use of YouTube

11.2.1 Scope of processing of personal data

We use the plugin operated by Google from YouTube, YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA and their representatives in the Union Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (Hereinafter referred to as Google). We use the plugin from YouTube to embed videos from YouTube on our online presence. When you visit our website, your browser connects to YouTube’s servers. It may be used to store and analyse personal data, in particular user activity (which pages have been visited and which elements have been clicked on) and device and browser information (in particular IP address and operating system). We have no influence on the content of the plug-in. If you are logged into your YouTube account during your visit, YouTube can assign your online presence visit to this account. By interacting with this plug-in, this corresponding information is transmitted directly to YouTube and stored there.

Further information on the collection and storage of data by Google can be found here: https://policies.google.com/privacy?hl=en-GB

11.2.2 Purpose of data processing

The use of the YouTube plugin serves the improvement of the user friendliness and an appealing representation of our on-line operational readiness level.

11.2.3 Legal basis for the processing of personal data

The legal basis for the processing of personal data is the user’s given consent in accordance with Art. 6 (1) (1) (a) GDPR.

11.2.4 Duration of storage

Your personal information will be stored for as long as is necessary to fulfil the purposes described in this Privacy Policy or as required by law, e.g., for tax and accounting purposes.

11.2.5 Possibility of revocation

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.

Further information on objection and removal options against Google can be found at: https://policies.google.com/privacy?hl=en-GB

11.3 Use of CCM19

11.3.1 Scope of the processing of personal data

We use the CCM19 Consent-Management-Platform of Papoo Software &Media GmbH, Auguststr. 4, 53229 Bonn, Germany.

CCM19 enables you to give your consent to data processing via the website, in particular the setting of cookies, and to make use of your right to withdraw consent you have already given.

11.3.2 Purpose of data processing

The purpose of data processing is to obtain and document the necessary consent for data processing and thus to comply with legal obligations. The following information is collected for this purpose:

  • Date and time of visit
  • a random ID
  • Consent status

Data is not passed on to Papooo Software & Media GmbH.

11.3.3 Legal basis for the processing of personal data

The legal basis for processing of personal data is Art. 6 (1) (c) GDPR.

11.4 Use of Friendly Captcha

11.4.1 Scope of the processing of personal data

Our website uses the service “Friendly Captcha” (Friendly Captcha GmbH, Am Anger 3-5, 82237 Wörthsee, Germany, www.friendlycaptcha.com). Friendly Captcha is a privacy-friendly protection solution to make it more difficult for automated programs and scripts (so-called “bots”) to use our website. For this purpose, we have integrated a program code from Friendly Captcha into our website (e.g. for contact forms) so that the visitor’s end device can establish a connection to Friendly Captcha’s servers in order to receive a calculation task from Friendly Captcha. The visitor’s end device solves the calculation task (puzzle), which takes up certain system resources, and sends the calculation result to our web server. The server contacts the Friendly Captcha server via an interface and receives a response indicating whether the puzzle was solved correctly by the end device. Depending on the result, we can apply security rules to requests via our website and thus, for example, process or reject them.

Friendly Captcha processes and stores the following data in the above process:

  • Anonymized IP address of the requesting computer.
  • Information about the browser used, as well as operating system
  • Anonymized counter per IP address for the control of cryptographic tasks
  • Website from which the access took place.

11.4.2 Purpose of data processing

The data is used exclusively for the protection against spam and bots described above. No cookies are set or read on the visitor’s terminal device by Friendly Captcha. IP addresses are only stored in hashed (one-way encrypted) form and do not allow us and Friendly Captcha to draw any conclusions about an individual person. Legal basis for the processing of personal data

11.4.3 Legal basis for the processing of personal data

The legal basis for the processing is our legitimate interests in protecting our website against abusive access by bots, hence spam protection and protection against attacks (e.g. mass requests), Art. 6 (1) (1) (f) GDPR.

11.4.4 Duration of storage

If personal data is collected, it will be deleted after 30 days at the latest.

Further information on data protection when using Friendly Captcha can be found at https://friendlycaptcha.com/legal/privacy-end-users/.